Acceptable Use Policy

Effective: 1st June 2024

Last Updated:1st June 2024

By accessing or using SC Communications Sdn Bhd’s (“us”, “we”, “our”) Platform Services or other associated software, you are agreeing to the terms of this Acceptable Use Policy (“AUP”), in addition to any terms agreed to in a Services Agreement and/or Terms of Use (“Agreement”). Any capitalized terms in this AUP will have the same meaning as set out in the Agreement. If you are using the Platform Services on behalf of an entity, you represent and warrant that you have authority to bind that entity to the AUP and by accepting the AUP, you are doing so on behalf of that entity (and all references to “you” in the AUP refer to that entity). We reserve the rights to update this AUP by providing notice on this website.

You shall not, except to the extent expressly agreed upon in writing by us:

1. modify, translate, reverse engineer, decompile, disassemble, decrypt or in any other way try to procure the human decipherable form of the Platform Services;

2. create adaptations, translation or derivative works based on the Platform Services;

3. undertake benchmark trials using all or any part of the Platform Services;

4. circumvent any user limits or other use restrictions that are built into the Platform Services;

5. remove any proprietary notices, ownership labels, classified legends or marks from the Platform Services or our technology;

6. disseminate, market, license, sublicense, let, rent, give the loan of, or sub-authorize any element of the Platform Services to any third party;

7. meddles with, disturbs, destroys, or accesses in an unlawful way the server networks, connections, records, or other assets and tools or services or any related third party we use to make available the Platform Services;

8. access the Platform Services in any sanctioned countries or territories, including accessing any features of the Platform Services where such feature may be banned or restricted;

9. access the Platform Services in order to: (a) build a competitive product or service; or. (b) copy any ideas, features, functions or graphics of the Platform Services;

10. input any malicious prompts into the Platform Services (including any generative AI features of the Platform Services) or otherwise attempt to prompt the Platform Services to (a) generate any harmful, inaccurate, illegal, or offensive content; (b) reveal confidential or personal information; or (c) reveal or abandon its programmed instructions;

11. Use any generative AI features of the Platform Services to generate (a) medical, legal, financial, or other professional advice; (b) content that may have biased or unfair impacts on individuals; (c) a decision about an individual that may have material2 impacts on the rights or the mental, physical, financial or emotional well-being of an individual; or (d) any automated decision about an individual without such individual’s consent;

The generative AI features of the Platform Services serve as a general assistance and guidance to the users and is not a substitute for professional advice. We shall not be liable for any consequences resulting from output of the generative AI features and the Customer agrees to indemnify and keep us indemnified against any and all liability, demand, claim, action, proceedings, cost, losses, damages and/or expenditure that may be raised against or incurred by or instituted against us in respect of, in relation to or in connection with the reliance on the outputs and the service we provide.

12. Make any misleading claims or suggestions that content generated by generative AI features was created by a human being; or

13. use the Platform Services in a manner that:

(a) infringes or violates the Intellectual Property Rights or any of our other rights or any third party;

(b) violates any law or regulation, including any applicable export control laws;

(c) is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;

(d) violates any applicable agreement with us or, to the extent you use a third-party integration, the applicable third-party policy;

(e) attempts, in any manner, to obtain the password, account, or other security information from any other user;

(f) attempts to determine or monitor the location of any individual; or

(g) violates the security of any computer network, or cracks any passwords or security encryption codes; or runs any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interferes with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure).