A smart unified communications on the cloud for your business

A smarter business phone drives productivity

A business phone with a single number is shareable across multiple devices, including computer and mobile devices. The employee can pick up calls from any devices with a professional business caller ID, so the personal number remains private. In addition, flip calls from a desk phone, computer, or mobile device.

Prioritise team collaboration to inspire ideas and move projects forward

One place for team collaboration, it’s easy to switch your communications from one-on-one to team messaging to voice or video calls. If that’s not enough, get real-time support from teammates with media sharing. Achieve speedier project turnaround from our cloud-based unified communications platform.

Process optimisation and seamless customer experience

The Contact center in a unified communications platform generates intelligent routing via the Interactive Voice Response (IVR) to create seamless customer experiences. No more unanswered calls or long-wait times.

Choose business as usual in unexpected conditions

Business continuity is within your control in unexpected conditions. It’s about providing employees the flexibility to work in the office, at home, or anywhere in between. The company becomes more agile to thrive in unexpected conditions.

Dashboard for real-time visualisation in one place

View the status and information of all your unified communications at-a-glance. Get realtime updates on the number of domains, devices, extensions, gateways, users, destinations, call queues, IVR menus, ring groups, voicemails, etc. Using one user-friendly interface to ease the planning of resources, team monitoring for performance KPIs, and much more.

The presence feature removes the guesswork and saves time

Teams can tap into the platform for the tools they need through applications for their tablets or smartphones. You can run your business the way you live, while the employees can have a work-life balance with accountability and responsibility immersed into the work culture. It has the flexibility to help employees carry out their duties responsibly as a team to provide support above and beyond customers’ expectations.